Privacy Policy for Fire System Services

Effective Date: 16/04/2024

Welcome to Fire System Services (https://firesys.com.au/). Your privacy is critically important to us and we are committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your information when you use our website.

1. Information We Collect

1.1 Personal Information

• Directly Provided Information: This includes personal information that you provide via our website, such as when you fill out contact forms, request services, or participate in online surveys. Examples of personal information collected include your name, email address, telephone number, and any other details you provide to us.

1.2 Automatic Information

• Log Data: When you visit our site, our servers automatically record information (“log data”), including information that your browser sends whenever you visit a website. This log data may include your IP address, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

• To Provide and Maintain Our Service: Your information helps us to effectively respond to your service requests and support needs. The information you provide can be used to improve our website and services.
• Communication: We use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

3. Sharing Your Information

• With Service Providers: We may share your personal information with service providers who perform services for us and help us operate our business, such as website hosting, information technology services, and customer service.
• Legal Requirements: Fire System Services may disclose your Personal Information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Fire System Services
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

4. Security Of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to access, correct, or request deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@firesys.com.au
• By visiting this page on our website: Contact Us
• By phone number: 1300 883 473
• By mail: PO Box 16, Prospect SA 5082