Uptick Software
Fire Safety Asset Maintenance

About Uptick

Uptick is a premier software system specifically created for scheduling and overseeing fire safety asset maintenance in Australia.

It comes with integrated program maintenance frequencies and tolerances from AS1851-2012 and AS1851-2005 for Essential Safety Provisions (ESP) schedules.

Reporting & Record Keeping

A requirement of Australian Standard AS1851 Routine Service of Fire Protection Systems and Equipment is to maintain records of the service work carried out as evidence that the systems and equipment are suitable for their intended purpose.

Uptick technology is widely utilized in the fire protection and essential services sector. It integrates workforce management, product, and compliance management tools, assisting clients with various aspects of their buildings and businesses.

The benefits of the technology include the ability to track critical information such as major service dates, barcodes, defect history, and life cycle analysis, and to implement program maintenance schedules in accordance with Australian Standards requirements (AS1851-2012 and AS1851-2005), or provide full flexibility for customization where needed.

Technicians can efficiently add Pass or Fail to assets, include defect comments from a list of common faults, and capture a photo. This allows for immediate rectification or a suggestion for a quote.

The technology enables property owners and managers to have a clear understanding of their Essential Safety Provision requirements within their building.

Uptick represents the ideal approach to asset maintenance.

ISO 9001 – ESP’s Reporting

Uptick assists customers in meeting their ISO 9001 requirements by maintaining essential safety provisions and providing maintenance reporting.

Customers can access a portal to view reports and associated documents, and receive push notifications via email for any current non-compliance or defects.

Additionally, schedule servicing notifications inform customers of the date and time when service technicians will be attending the properties.

This powerful information empowers customers to make logical decisions to assist with ISO 9001 compliance.

Benefits

• Client Portal – our clients can log in and review the status of their inspections and reports
• Field Services App – our technicians can work successfully in the field and update your job in real time
• Custom reporting – sends service reports instantly
• Lifecycle Asset Management – we remain on top of all of your fire equipment
• Compliance Reporting – with Uptick we can generate compliance reports, such as AFSS, AESMR, Form 3, and more, automatically

See How It Works

Insite & Reports

In-depth and intuitive reporting to help you get under the skin of your business and uncover hidden opportunities.

• Real-time reporting
• Built-in compliance
• Defect photos

Reporting Made Simple

The service reports are presented in three simple color-coded solutions for customers to easily identify the technician’s findings:

• GREEN – Pass
• RED – Fail
• GREY – No Test 

When coupled with a color photo of the asset, these reports become even simpler to understand and read.

Example of Routine Maintenace & Annual Audit Certificates
at Fire System Services offices

Client Portal

Clients are provided with one central location for all compliance data via the Uptick Client Portal.

• Less admin & paperwork
• Easily locate assets
• Built-in local standards

UptickID Digital Records

Eliminate unnecessary paperwork with smart digital record management.

• Baseline Date
• No app needed
• Real-time compliance