Account Application
Please allow approximately 2 days for your application to be processed.
Kindly return the Account Application to us via email or post.
Account Application
To open a trading account with Fire System Services, please complete and sign the Account Application form.
This application is used to create a trading account and set up the business on Uptick’s platform.
“Please indicate which ESP’s routines you would like to be carried out on Page 3.”
Details for Multiple Properties
If you have multiple properties to service, please use this form for each property.
Terms & Conditions
Read through our terms and conditions.
Where are you situated?
In Adelaide, South Australia. The day-to-day maintenance, service & sales operations are performed by our mobile team of capable Customer Service Technicians who will personally visit your premises.
Our office and workshop facilities are located at 100 South Terrace Wingfield SA 5013 Australia.
Do you sell wholesale to the public?
We are not wholesalers. However, we do offer discounts on the recommended retail price for minimum quantities purchased of certain items of fire equipment. We also offer a discounted rate on regular six-monthly maintenance for customers with multiple sites, containing more than 50 items of fire equipment per site, who enter into a Customer Service Agreement with Fire System Services.
Are service providers law enforcement officers?
Definitely not! Unfortunately, some operators in the fire industry give a false impression that they represent an elite Government task force. However, our title as “Service Providers” qualifies us to do simply that. All work should be carried out in accordance with Australian Standards, and a Certificate of Inspection for all work carried out should be provided by your Service Provider. Should you experience heavy-handed tactics from any employee or representative of any Service Provider, we strongly recommend you find another provider listed in the Yellow Pages Directory.
Form 3
Form 3 are yearly statutory declaration issued by the local Governing Council to property managers, and building owners to fill in and sign.
Declaring that the essential safety provisions within the building/property are being maintained.
You may read more on Form 3 ESP Maintenance Compliance.
Please note: We are not able to sign off on other ESP maintenance contractors’ works.
Geographically, what areas do you service?
Adelaide CBD & Greater Metropolitan Areas, Gawler Belt, Adelaide Hills, Lower Barossa Valley, South Coast & Fleurieu Peninsula.
What payment methods are available?
The easiest way to pay your invoice is to click on the PAY ONLINE Link.
- PAY ONLINE
- Credit Cards
- EFT or Direct Deposit
- Mail your Cheque, Money Order, Visa or Mastercard details to our Postal Address.
- Telephone, Post your Visa or Mastercard details to us.
- Please contact us by phone, or email to obtain our Bank Account Details
I have been advised that the Australian Standards for maintenance of fire equipment has changed?
Yes, in December 2012, the previous versions of Australian Standard 1851 Maintenance of Fire Protection Equipment Parts 1 – 16 were superseded, revised & consolidated into one standard AS1851-2012 Maintenance of Fire Protection Systems and Equipment. We suggest you contact your local Service Provider to discuss how these changes may affect you.
Uptick Customer Portal
Customer Portal allows you to view:
- Completed Form 3
- Completed ESP Services
- Outstanding Defects
- Relevant Documents
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Note: Customer Portal needs to be activated before it can be used.
If you do not have access to Customer Portal, please goto contact us & send an inquiry to activate it.
Subject: Activate Customer Portal
Message: Hello, this is (You’re Business Trading Name).
Can you please activate my Customer Portal,
using the following email address
